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Push Notifications

What are Push Notifications?

Push Notifications are notifications sent directly to the face of followers’ mobile devices. Push Notifications can be used for announcements, upcoming events, and more.

When a user receives a push notification, it is displayed as a banner or notification on the device lock screen, depending on the user’s device settings.

NOTE

Users must have notifications enabled on their mobile device in order to receive notifications.

To enable push notifications on a mobile device, see Enable Notifications - iOS or Enable Notifications - Android.

To configure a push notification, see Create a Push Notification.

Create a Push Notification

To create a new Push Notification, please follow the steps below:

1. In the Admin sidebar, find and select Push Notifications.

2. Click +New Push Notification.

3. Enter a Reference Name. This is a short description for admins to quickly understand the notification content. Not visible to recipients.

4. Enter the Notification Text. This is the text that appears on the user’s screen when receiving the notification on their device.

5. Select the Action that is taken when a user clicks their notification.

a. Open URL in Browser: Tapping the notification opens this URL in a browser on the device.

b. Open App Screen: Tapping the notification opens the app to the page or event specified.

6. Input the corresponding Browser URL or App Screen details based on the Action selected.

7. Set the date and time of delivery using the Deliver At menus.

8. Select the applicable checkboxes for one or more User Groups listed to indicate the recipients of the push notification.

9. Click Save.

RECOMMENDED

Complete all details on this page even if prompted as optional. This ensures the best experience for the notification recipients.

Modify a Push Notification

To edit or delete a Push Notification prior to delivery, please follow the steps below:

1. In the Admin sidebar, find and select Push Notifications.

2. Find the push notification you wish to edit or delete.

3. To edit: Click the pencil icon, then adjust the details of the push notification and click Save.

4. To delete: Click the trash icon, then click OK.

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