Viridian Creates Better Communication In One Place
The team at the Viridian Residential Association struggled to communicate with residents using an outmoded resident web portal. Keeping residents up to date on everything going on for this vibrant Johnson Development community was a real challenge: from community events to fitness classes; from managing court reservations at the Tennis Center to generating awareness for the Sailing Center.
- Personalized My Viridian Life Home Page
- Opt-in Resident Directory
- Community Calendar
- Fitness and Programming
- Parks and Amenities
- HOA and Committees
- Tennis Center
- Resident Club
The Situation
The VRA team immediately saw the value of creating a single comprehensive communication vehicle for their community, the Viridian Life App. The vast majority of Viridian residents use the mobile app however there are some that still prefer a website.
Following a successful Viridian Life App launch to residents, the VRA team decided to eliminate their existing antiquated web portal and rely entirely on the Alosant platform, including the web app version for desktop and laptop computer users.
Regardless of the device, all content, reservations and requests sync for the user allowing them to move seamlessly between the native mobile and web apps.
"We replaced our existing resident portal with the Viridian Life App because we were able to consolidate everything into one place. Residents are even able to add events to their personal calendar from the Viridian Life App!" Leah Kingen, Viridian Lifestyle Director from CCMC
The Solution
The VRA team immediately saw the value of creating a single comprehensive communication vehicle for their community, the Viridian Life App. The vast majority of Viridian residents use the mobile app however there are some that still prefer a website.
Following a successful Viridian Life App launch to residents, the VRA team decided to eliminate their existing antiquated web portal and rely entirely on the Alosant platform, including the web app version for desktop and laptop computer users.
Regardless of the device, all content, reservations and requests sync for the user allowing them to move seamlessly between the native mobile and web apps.
Their Results
Viridian residents like options and appreciate having an integrated platform across multiple devices. The Tennis Center is a particularly popular area of the Viridian Life App allowing residents to make and manage court reservations. Over 5,400 reservations have been made since late spring!
Image from Viridian
FAQs
1. How does Viridian communicate with residents in one place?
Viridian, a Johnson Development master-planned community in Arlington, Texas, uses the Viridian Life App, powered by Alosant, as its primary resident communication platform. The app brings community updates, events, fitness classes, programming, parks and amenities, HOA and committee information, resident clubs, and reservations into one connected experience.
Before using Alosant, the Viridian Residential Association relied on an outdated resident web portal that made it harder to keep residents informed. By replacing that portal with the Viridian Life App and the Alosant web app experience, Viridian gave residents a consistent way to access community information from a phone, tablet, desktop, or laptop.
2. What technology does Viridian use for resident communication and reservations?
Viridian uses the Viridian Life App, powered by Alosant, to manage resident communication, community content, reservations, requests, events, and programming across mobile and web. Residents can use the mobile app or the web app version, and their content, reservations, and requests stay synced across devices.
This allows residents to move between mobile, desktop, and laptop access without losing information. It also gives the Viridian Residential Association one platform to manage communication and resident engagement across the community.
3. How does the Viridian Life App support Tennis Center reservations?
The Viridian Life App supports Tennis Center reservations by allowing residents to make and manage court reservations directly through the app. The Tennis Center became one of the most popular areas of the Viridian Life App, with more than 5,400 reservations made since late spring.
This is especially valuable because Viridian’s Tennis Center includes four lighted, state-of-the-art tennis courts with views of Lake Viridian, private instruction, youth camps, member-guest tournaments, The Viridian Cup, and year-round league play. The Viridian website notes that the Tennis Center is a USTA-approved facility and participates in the Arlington Tennis Association.
4. How does the Viridian Life App improve the resident experience?
The Viridian Life App improves the resident experience by giving residents one place to find community information, add events to their personal calendar, manage reservations, access community programming, and stay connected from the device they prefer. Residents who like mobile access can use the app, while residents who prefer a computer can use the web app version.
For a large Arlington, Texas community with lakes, parks, trails, pools, a Sailing Center, Tennis Center, resident clubs, fitness programming, and HOA information, having one connected platform makes community life easier to navigate. The Viridian website describes the community as a 2,000-acre master plan with five major lakes, 500 acres of open space, and an additional 500 acres of lakes, rivers, streams, and wetlands.
5. Why did Viridian replace its resident web portal with the Viridian Life App?
Viridian replaced its resident web portal with the Viridian Life App because the Alosant platform allowed the community to consolidate resident communication, content, reservations, and requests into one place. The mobile app and web app version work together, so residents can access the same information whether they are using a phone, tablet, desktop, or laptop.
This helped the Viridian Residential Association create a better communication experience for a highly active master-planned community. Viridian offers amenities such as the Viridian Lake Club, Sailing Center, Tennis Center, trails, parks, open space, pools, pickleball, dog parks, event spaces, and community gathering areas.
1. How does Viridian communicate with residents in one place?
Viridian, a Johnson Development master-planned community in Arlington, Texas, uses the Viridian Life App, powered by Alosant, as its primary resident communication platform. The app brings community updates, events, fitness classes, programming, parks and amenities, HOA and committee information, resident clubs, and reservations into one connected experience. Before using Alosant, the Viridian Residential Association relied on an outdated resident web portal that made it harder to keep residents informed. By replacing that portal with the Viridian Life App and the Alosant web app experience, Viridian gave residents a consistent way to access community information from a phone, tablet, desktop, or laptop.
1. How does Viridian communicate with residents in one place?
Viridian, a Johnson Development master-planned community in Arlington, Texas, uses the Viridian Life App, powered by Alosant, as its primary resident communication platform. The app brings community updates, events, fitness classes, programming, parks and amenities, HOA and committee information, resident clubs, and reservations into one connected experience. Before using Alosant, the Viridian Residential Association relied on an outdated resident web portal that made it harder to keep residents informed. By replacing that portal with the Viridian Life App and the Alosant web app experience, Viridian gave residents a consistent way to access community information from a phone, tablet, desktop, or laptop.
1. How does Viridian communicate with residents in one place?
Viridian, a Johnson Development master-planned community in Arlington, Texas, uses the Viridian Life App, powered by Alosant, as its primary resident communication platform. The app brings community updates, events, fitness classes, programming, parks and amenities, HOA and committee information, resident clubs, and reservations into one connected experience. Before using Alosant, the Viridian Residential Association relied on an outdated resident web portal that made it harder to keep residents informed. By replacing that portal with the Viridian Life App and the Alosant web app experience, Viridian gave residents a consistent way to access community information from a phone, tablet, desktop, or laptop.
1. How does Viridian communicate with residents in one place?
Viridian, a Johnson Development master-planned community in Arlington, Texas, uses the Viridian Life App, powered by Alosant, as its primary resident communication platform. The app brings community updates, events, fitness classes, programming, parks and amenities, HOA and committee information, resident clubs, and reservations into one connected experience. Before using Alosant, the Viridian Residential Association relied on an outdated resident web portal that made it harder to keep residents informed. By replacing that portal with the Viridian Life App and the Alosant web app experience, Viridian gave residents a consistent way to access community information from a phone, tablet, desktop, or laptop.
1. How does Viridian communicate with residents in one place?
Viridian, a Johnson Development master-planned community in Arlington, Texas, uses the Viridian Life App, powered by Alosant, as its primary resident communication platform. The app brings community updates, events, fitness classes, programming, parks and amenities, HOA and committee information, resident clubs, and reservations into one connected experience. Before using Alosant, the Viridian Residential Association relied on an outdated resident web portal that made it harder to keep residents informed. By replacing that portal with the Viridian Life App and the Alosant web app experience, Viridian gave residents a consistent way to access community information from a phone, tablet, desktop, or laptop.
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