Managing pool season with OneCredential and Mobile Access Control

It's almost that time: Pool Season!

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Spring and early summer bring excitement and unique challenges. As residents head outside to enjoy amenities and connect with neighbors, it's important to strike a balance between fun and maintaining smooth operations.

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One key challenge?

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Managing pool access to prevent overcrowding and ensure a safe and fun experience for all.

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Take Seven Hills in Dallas, Georgia, for example. Over the winter, they turned to Alosant with a unique challenge: identifying different groups using the pool. Children of various ages and guests have specific needs and rules. To provide the best experience and meet capacity requirements, pool operations must know exactly who falls into each category.

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Their solution? A color-coded system using the OneCredential mobile ID that allows staff to identify each user group at a glance quickly. Staff can easily recognize children ages 16-18 by their red ID, and caretakers among guests by their yellow ID. This simple yet effective approach enhances safety, keeps staff informed, and ensures a seamless experience for residents, guests, and their children, without disrupting the fun.

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Other Alosant clients, like Elevon, use mobile access control permissions to create a more welcoming and organized experience. For example, they can set time-based access for guests and prospects, ensuring a smooth, hassle-free visit.

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By combining this approach with the Alosant communication platform, communities can seamlessly inform guests about their designated pool hours while ensuring access works only during those times. This not only helps prevent overcrowding and enhances security, but also offers a more convenient alternative to temporary key fobs or requiring an escort to the pool.

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At the heart of it all, the goal is simple: Give everyone a personalized experience so they feel like part of the community, not the elephant in the pool.

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Seven Hills Frequently Asked Questions

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How does Seven Hills use OneCredential to manage pool access?

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Seven Hills in Dallas, Georgia uses OneCredential, powered by Alosant, to help staff manage pool access across different resident and guest groups. During pool season, Seven Hills needed a simple way to identify who was using the pool, including children of different ages and guests with specific rules or needs. The Seven Hills app gave the community a clearer, more reliable way to manage pool access.

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Alsoant-powered OneCredential mobile ID, allows Seven Hills to give staff a clearer view of each user group at entry, helping create a safer, more organized pool experience directly through its app.

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How does Seven Hills identify different pool user groups?

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Seven Hills uses a color-coded OneCredential mobile ID system, powered by Alosant, to help staff quickly identify different pool user groups. For example, in the Seven Hills app, children ages 16–18 can be shown with a red ID, while caretakers among guests can be shown with a yellow ID.

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Directly in the Seven Hills app, Alosant-powered OneCredential allows staff to recognize user types at a glance, support age-specific rules, and manage pool capacity without slowing down the resident or guest experience.

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Why did Seven Hills need a better pool access solution?

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Seven Hills needed a better pool access solution because pool season creates higher amenity traffic and more operational complexity. Children, guests, caretakers, and residents may each have different access rules, through the Alosant-powered app staff gained a simple way to recognize those differences in real time.

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OneCredential in the Alosant-powered Seven Hills app, allows support for a smoother pool check-in process, helps prevent overcrowding, and keeps the experience safe and enjoyable for residents, guests, and families.

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Elevon Frequently Asked Questions

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How does Elevon use Alosant Mobile Access Control for pool access?

Elevon uses Alosant Mobile Access Control to create a more organized and welcoming pool access experience for guests and prospects. In the Elevon app community teams can set time-based access permissions, allowing guests or prospects to enter the pool only during designated hours.

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Alosant-powered Mobile Access Control in the Elevon app gives the team a more convenient alternative to temporary key fobs, manual entry processes, or requiring an escort to the pool.

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How does Elevon manage guest and prospect pool access?

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Elevon manages guest and prospect pool access by using mobile access permissions that can be tied to specific user types and time windows. When combined with the communication features in the Alosant-powered Elevon app, the community can tell guests their approved pool hours and ensure their access only works during those designated times.

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Alosant Mobile Access Control, combined with communication managed in the Elevon app, helps reduce confusion, prevent overcrowding, and create a smoother visit for people experiencing the community.

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Why is time-based mobile access useful for Elevon?

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Time-based Mobile Access Control is useful for Elevon because it helps the community welcome guests and prospects while still maintaining control over pool usage. Instead of giving broad or unmanaged access, Elevon can create specific access windows that match community rules and pool capacity needs directly in their Alosant-powered app.

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The Elevon app experience, powered by Alosant, helps make the pool experience feel easy for guests, clear for staff, and more secure for the community team.

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