Fields Case Study

How can DataBridgeAI help your community?

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Fields, a growing master-planned community in Frisco, Texas, faced a critical challenge: how to efficiently manage access to multiple neighborhoods and amenities while scaling to over 10,000 homes, all while maintaining an elevated experience within budget.

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Challenge: Manual Data Cleanup Leading to Inefficiency and Frustration

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Managing access control for Fields required manually maintaining two unconnected resident databases, creating a time-consuming and inefficient process. Fields, together with their property manager, FirstService Residential, recognized that as the community continued to grow, relying on a manual approach to data cleansing would become unsustainable. This approach posed risks of resident frustration and potential security issues.

Fields needed a mobile access control platform that could provide an elevated customer experience and automate data management without requiring changes to their existing backend systems.

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The Solution: Alosant Access Control Integrated with FSRConnect via the DataBridgeAI Platform

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Fields upgraded to Alosant Mobile Access Control by placing a simple piece of hardware at each access point, eliminating the need to replace the existing gate and door system. This easy installation allowed them to consolidate the experience into one app, automate data management, and provide residents with a single OneCredential™ mobile ID for seamless access.

By partnering with FirstService Residential and leveraging the DataBridgeAI platform, Fields integrated their FSRConnect resident database with the Alosant-powered community app. This automatically authenticated all users on the property, streamlining access management for both residents and prospects.

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Consolidating all community engagement, including access control, into a single app and connecting it to their backend systems, Fields delivered the elevated experience they sought for residents while automating previously time-consuming processes.

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Additional features included in the Life at Fields app not included in this case study:

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• Unique resident and prospect role segmented by neighborhood 
• Event management & event reservations
• Place & amenity reservations and rentals

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OneCredential™ is available to residents through the Life at Fields community app powered by Alosant, available in the Apple or Google Play app store.

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Frequently Asked Questions

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How can DataBridgeAI help Fields manage resident access?

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DataBridgeAI helps Fields, a growing master-planned community in Frisco, Texas, manage resident access by connecting its FSRConnect resident database to the Life at Fields app, powered by Alosant. DataBridgeAI and the Alosant-powered app allows resident information to be authenticated automatically instead of requiring the Fields and FirstService Residential teams to manually maintain and clean up multiple disconnected databases.

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For Fields, a community scaling to more than 10,000 homes across multiple neighborhoods and amenities, Alsoant DataBridgeAI helps reduce manual work, improve data accuracy, and support a more seamless resident access experience.

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What technology does Fields use for access control?

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Fields uses Alosant Mobile Access Control, OneCredential, DataBridgeAI, FSRConnect, and the Life at Fields app to manage mobile access across the community. By placing an Alosant hardware connector at each access point, Fields was able to upgrade its Mobile Access Control without replacing the existing gate and door systems.

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Through the Life at Fields app, residents receive a OneCredential mobile ID that allows them to access approved neighborhoods and amenities from one app. The Alosant-powered app helps Fields deliver an elevated customer experience while staying within budget and avoiding major backend system changes.

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How does Fields use Alosant to connect access control and community engagement?

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Fields uses its Alosant-powered Life at Fields app to bring Mobile Access Control, resident communication, events, amenity reservations, and community engagement into one resident experience. Instead of asking residents to use separate tools for access and community participation, the Life at Fields app creates one place to enter approved spaces, discover events, reserve amenities, and stay connected.

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Mobile Access Control in the Alosant-powered app fits the broader vision for Fields in Frisco, which is designed as a “15-minute city” connecting work, home, entertainment, parks, golf courses, shops, dining, and trails through an interconnected community experience.

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Why did Fields want to automate resident data management?

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Fields sought a solution to automate resident data management because manually maintaining two unconnected resident databases was time-consuming, inefficient, and difficult to scale. As Fields continued growing across multiple neighborhoods and amenities, manual data cleanup created the risk of resident frustration, delayed access, and potential security issues. The Alosant-powered Fields Life app connects resident data giving Fields a more reliable system for managing access.

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By integrating FSRConnect with Alosant through DataBridgeAI, Fields can automatically authenticate residents and prospects in the Life at Fields app. The integration gives the community team and FirstService Residential a more reliable way to manage access as Fields continues to grow.

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How does the Life at Fields app support residents in Frisco, Texas?

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The Life at Fields app supports residents by giving them one mobile-first place to access approved neighborhoods and amenities, discover events, reserve spaces, and stay connected to community information. With OneCredential available through the Alosant-powered app, residents can use their mobile ID for seamless access throughout Fields.

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Secure community access is especially important at Fields, a 2,500-acre master-planned community in Frisco, Texas, with residential neighborhoods, commercial districts, parks, golf courses, and more than 25 miles of scenic nature trails.

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