User Groups

User Groups are lists of users either manually or automatically created for the purpose of communication. User Groups are formed automatically when users view events more than two times, when users reserve events, follow Marketplace pages, or join clubs, or when admins associate users to particular roles or triggers. User Groups can also be created manually.

To configure, see Create a User Group.

To create a User Group, please follow the steps below:

1. In the Admin sidebar, find and select User Groups.
2. Click + New User Group.
3. Enter a Name.
4. Select the checkbox for each user to include. For example, create an Admin Team group and select each staff member.
5. Click Save.

To edit a User Group, please follow the steps below:

1. In the Admin sidebar, find and select User Groups.
2. Find the User Group you wish to edit, then click the name.
3. To update the Name, enter a new value in the name field.
4. To update the Users in the User Group, check or uncheck the checkboxes for applicable users.
5. Click Save.

NOTE

Only user groups that have been created manually can be edited. User groups that have been created automatically cannot be edited.

To delete a User Group, please follow the steps below:

1. In the Admin sidebar, find and select User Groups.
2. Find the User Group you wish to delete and click the name.
3. Click x Delete.

NOTE

Only user groups that have been created manually can be deleted. User groups that have been created automatically cannot be deleted.