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March 12, 2025
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Customer Success

Managing pool season with OneCredential and Mobile Access Control

It's almost that time: Pool Season!

Spring and early summer bring excitement and unique challenges. As residents head outside to enjoy amenities and connect with neighbors, it's important to strike a balance between fun and maintaining smooth operations.

One key challenge?

Managing pool access to prevent overcrowding and ensure a safe and fun experience for all.

Take Seven Hills in Dallas, Georgia, for example. Over the winter, they turned to Alosant with a unique challenge: identifying different groups using the pool. Children of various ages and guests have specific needs and rules. To provide the best experience and meet capacity requirements, pool operations must know exactly who falls into each category.

Their solution? A color-coded system using the OneCredential mobile ID that allows staff to identify each user group at a glance quickly. Staff can easily recognize children ages 16-18 by their red ID, and caretakers among guests by their yellow ID. This simple yet effective approach enhances safety, keeps staff informed, and ensures a seamless experience for residents, guests, and their children, without disrupting the fun.

Other Alosant clients, like Elevon, use mobile access control permissions to create a more welcoming and organized experience. For example, they can set time-based access for guests and prospects, ensuring a smooth, hassle-free visit.

By combining this approach with the Alosant communication platform, communities can seamlessly inform guests about their designated pool hours while ensuring access works only during those times. This not only helps prevent overcrowding and enhances security, but also offers a more convenient alternative to temporary key fobs or requiring an escort to the pool.

At the heart of it all, the goal is simple: Give everyone a personalized experience so they feel like part of the community, not the elephant in the pool.

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Discover how Alosant ResX Platform enhances your sales and marketing, amplifying your community's voice and vision from day one.

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Meet with an expert

Discover how Alosant ResX Platform enhances your sales and marketing, amplifying your community's voice and vision from day one.