Jubilee Creates Seamless Onboarding with DataBridgeAI

How to create seamless onboarding

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Jubilee, a Johnson Development community in Hockley, Texas, provides new residents with an immediate connection to their new community.

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Challenge: Avoiding Delays in Resident Onboarding

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Jubilee sought to avoid a frustrating delay between when new residents closed on their property and when they could officially recognize each as a resident. This delay, caused by paperwork processing outside of Jubilee's control, disrupted the seamless experience the community aimed to provide.

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Solution: Automated Insights from Pipsy Via DataBridgeAI

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Jubilee partnered with Alosant and Pipsy, their lot management partner, to integrate lot inventory data directly with their community app. Using the DataBridgeAI platform, they established a real-time connection recognizing new residents as soon as their lot status changed to "closed." This streamlined data flow resolved the issue, allowing residents to fully enjoy their community on the same day they move in.

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This solution saves the Jubilee team time by automatically transitioning residents from prospect to resident status in the app, unlocking access to additional features right away. DataBridgeAI seamlessly connects data between Pipsy and the community app enabling the app to automatically send access and login credentials to new residents who haven't signed up yet.

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This more efficient process creates the smooth onboarding experience Jubilee envisioned for its residents.

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