Back to The Alosant Academy
Back to
Event Hub

Ticketed Events

Hello! In this Alosantâ„¢ Product Highlight, we cover the features utilized with a Ticketed Event.

A Ticketed Event uses payment features to collect money and keep track of a payment. Imagine you arrange the community concert and tickets sell for $15 adult and $8 child. Ticketed Event combines AlosantPayTM with intuitive features like customized Price, automatic Refund, and Transaction Log to support your planning.


To highlight the most commonly used features for a Ticketed Event, we split them up into four simple sections.

  1. Scenario
  2. Solution
  3. How You Set it Up
  4. How it Works for Your Resident


Payment features create turnkey debit/credit card transactions similar to a consumer experience in other apps.

Scenario: Host a community summer event.


Set a Price for an event reservation type.

  • How You Set it Up: Create a reservable event and enable Reservation Types to add a Price. The app initiates payment based on the calculated amount.
  • How it Works: Resident manages the reservation and completes the payment process within an event tile using the Saved Debit/Credit Card in the setting page.

Scenario: Easily process and refund payment for an event.

Processing Payment & Refund

AlosantPay manages the payment and refund process, removing the need for community team involvement.

  • How You Set it Up: Set the Price for a reservable event.
  • How it Works: Resident completes the event reservation process and authorizes payment. A processed reservation receives confirmation of payment via Email Confirmation and Push Notification. A canceled reservation receives confirmation via Cancellation Email and Cancellation Push Notification of the refund.

Scenario: Reserve another paid event without updating credit/debit card information.

Saving Credit/Debit Cards on File

Save and edit credit/debit card information within the app.

  • How You Set it Up: Available with AlosantPay integration.
  • How it Works: Resident saves credit/debit card details in Settings after an initial purchase. Add multiple cards and select a default.

Scenario: Organize resident payments for account reconciliation.

Transaction Log

Display payments and refunds made within the app organized by user name, General Ledger (GL) Code, or the time and date of purchase.

  • How You Set it Up: Available with AlosantPay integration. Export to Excel for accounting.
  • How it Works: Resident purchase or refund uploads into the Transaction Log.

Scenario: Reconcile resident transactions within the community accounting system.

General Ledger (GL) Code

Assign GL Code to your Reservation Type to automatically categorize when a resident reserves an event.

  • How You Set it Up: Assign a GL Code when creating a Reservation Type.
  • How it Works: Resident purchase receives a GL Code when captured in the Transaction Log.


Use automated communication features to send important messages to a resident.

Scenario: Cancel weekly trivia and notify a resident.

Refund Notifications

Communicate with a resident about their refund.

  • How You Set it Up: Available with AlosantPay integration.
  • How it Works: Resident views a Refund Push Notification delivered to their device home screen and in the notification center.

Download This Article
Back to The Alosant Academy
Back to
Event Hub