Back to The Alosant Academy
Back to
Mobile Access Control

Experiencing issues with your Bluetooth?


Are you receiving the Bluetooth and Location Access pop-up when trying to use your mobile credentials? Please follow the steps below to enable Bluetooth for your community app:

  1. Login and open the app to the Home Feed
  2. Shake your phone near the reader
  3. A pop-up to allow Bluetooth appears. Click "Open Settings"
  4. In your device settings for your community app, enable Bluetooth.

Watch this video to troubleshoot issues with Bluetooth

Download This Article
Back to The Alosant Academy
Back to
Mobile Access Control